GDPR Policy

Privacy & Data Protection Policy

Last updated: September 2026

1. Introduction

At IslamicProposal.com, protecting the privacy, dignity and personal information of our members and visitors is extremely important to us.

IslamicProposal.com is a Muslim matrimonial platform designed to help individuals and families connect for the purpose of marriage.

This Privacy & Data Protection Policy explains how we collect, use, store and protect personal information when you visit our website, register your interest, create an account, use our website or mobile application, communicate with us, or otherwise use our services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

For the purposes of applicable data protection law, the organisation responsible for determining how and why your personal information is processed is the data controller.

Name: IslamicProposal.com
Website: www.IslamicProposal.com
Address: 71–75 Shelton Street, London, WC2H 9JP
Email: support@IslamicProposal.com

If you have any questions about this policy or how your personal information is handled, please contact us using the details above.

3. Information We May Collect

Depending on how you use IslamicProposal.com, we may collect and process information including:

Your name and contact information, including email address and telephone number.
Date of birth or age.
Gender.
Location and nationality.
Photographs and profile information.
Marital status.
Information about your background, lifestyle and marriage preferences.
Information you choose to provide about your religious beliefs or practice.
Information relating to parents, guardians or family members where relevant to your use of the service.
Communications with other members where the platform provides such functionality.
Communications between you and IslamicProposal.com.
Subscription, transaction and payment information.
Account, login and security information.
Device, browser, IP address and technical information.
Information about how you use our website, app and services.
Marketing and communication preferences.
Any other information you voluntarily provide to us.
We seek to collect only information that is relevant and reasonably necessary for providing and improving our services.

4. Special Category Personal Information

Some information provided through a Muslim matrimonial service may constitute special category personal data under UK data protection law. This can include information revealing religious beliefs, racial or ethnic origin, health information or other particularly sensitive information.

Where we process special category information, we will only do so where we have an appropriate lawful basis and an applicable condition under data protection law.

Where appropriate, this may include obtaining your explicit consent.

You are responsible for deciding what optional information you wish to disclose on your profile. We encourage members to consider carefully what sensitive personal information they make visible to other users.

5. How We Use Your Information

We may use personal information to:

Create and administer your IslamicProposal.com account.
Create and display your matrimonial profile.
Enable you to search for and connect with potential marriage partners.
Provide matching and recommendation functionality.
Support family, guardian or wali-related features where available.
Administer subscriptions and payments.
Verify accounts and help maintain the safety and integrity of the platform.
Prevent fraud, abuse, misuse and breaches of our Terms and Conditions.
Respond to enquiries and provide customer support.
Communicate important service and account information.
Improve and develop our website, app and services.
Understand how our services are being used.
Protect our legal rights and those of our members.
Comply with legal and regulatory obligations.
Send marketing communications where we are permitted to do so.
We will not use your personal information for purposes incompatible with those for which it was originally collected unless permitted by law.

6. Our Lawful Bases for Processing

We only process personal information where we have a lawful basis for doing so.

Depending on the circumstances, our lawful bases may include:

Contract – where processing is necessary to provide the IslamicProposal.com service you have requested or to take steps at your request before entering into a contract.

Consent – where you have freely given us permission to process information for a particular purpose. Where we rely upon consent, you may withdraw it at any time.

Legal obligation – where we need to process information to comply with a legal requirement.

Legitimate interests – where processing is reasonably necessary for our legitimate business interests or those of another person, provided those interests are not overridden by your rights and freedoms. This may include protecting the platform, preventing misuse, improving our services and maintaining appropriate security.

Where special category information is processed, we will also identify and satisfy an appropriate additional condition as required by law.

7. Profile Information and Other Members

IslamicProposal.com is a matrimonial platform. Certain information you provide for your matrimonial profile is therefore intended to be made available to other eligible users of the service in accordance with your account settings and the features of the platform.

We aim to provide appropriate privacy and visibility controls where available.

You should not place information on your public or member-visible profile that you do not wish other eligible users to see.

Members must treat information about other users respectfully and must not misuse, unlawfully copy, publish or distribute another member's personal information.

8. Sharing Your Personal Information

We do not sell your personal information.

We may share information where reasonably necessary with trusted organisations that help us operate IslamicProposal.com, such as:

Website and application hosting providers.
Cloud and data-storage providers.
Payment processors.
Email and communications providers.
Analytics and technology providers.
Security and fraud-prevention providers.
Customer-support providers.
Professional advisers where necessary.
Such providers are only permitted to process information for appropriate purposes and subject to applicable contractual and data-protection requirements.

We may also disclose information where required by law, court order or regulatory authority, or where reasonably necessary to protect the rights, safety or security of IslamicProposal.com, our members or others.

9. Payments

Where paid memberships or other purchases are available, payments may be processed through third-party payment providers.

IslamicProposal.com does not necessarily receive or retain your complete payment-card details. Payment providers may process such information directly in accordance with their own privacy and security policies.

10. Marketing Communications

Where permitted by law, we may send you information about IslamicProposal.com, including launch announcements, service updates, membership offers, marriage-related content and other relevant communications.

Where consent is required, we will obtain it before sending such communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us at support@IslamicProposal.com.

Service-related communications necessary for the operation or security of your account may still be sent.

11. Cookies and Analytics

IslamicProposal.com may use cookies and similar technologies to operate the website, remember preferences, maintain security, understand website usage and improve our services.

Where required by law, non-essential cookies will only be used with your consent.

Further information about the cookies and similar technologies we use will be provided in our separate Cookie Policy.

12. How Long We Keep Your Information

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and satisfying legal, accounting, security and regulatory requirements.

Retention periods may vary depending upon the nature of the information and why it is held.

When personal information is no longer required, we will take appropriate steps to delete or anonymise it, subject to any legal requirements requiring us to retain particular information.

13. Security

We take the security of personal information seriously and use appropriate organisational and technical measures designed to protect it against unauthorised access, disclosure, alteration, loss or misuse.

However, no internet-based service can guarantee absolute security. Members are also responsible for protecting their login credentials and should not disclose passwords or account access information to others.

If we become aware of a personal-data breach, we will assess it and take appropriate action in accordance with applicable data-protection law, including notifying affected individuals and/or the Information Commissioner's Office where legally required.

14. International Transfers

Some organisations that provide technology or other services to IslamicProposal.com may process information outside the United Kingdom.

Where personal information is transferred internationally and UK data-protection law requires safeguards for that transfer, we will take appropriate measures to ensure the information receives the required level of protection.

15. Your Data Protection Rights

Depending upon the circumstances and applicable law, you may have rights including:

The right to be informed about how your personal information is used.
The right of access to personal information we hold about you.
The right to rectification of inaccurate or incomplete information.
The right to erasure of your personal information in certain circumstances.
The right to restrict processing in certain circumstances.
The right to data portability where applicable.
The right to object to certain processing.
The right to withdraw consent where processing is based on consent.
Rights relating to certain automated decision-making and profiling where applicable.
These rights are not absolute and may depend upon the circumstances and lawful basis on which information is processed.

To exercise any of these rights, please contact us at support@IslamicProposal.com.

We may need to verify your identity before responding to a request.

16. Automated Matching and Recommendations

IslamicProposal.com may use information contained within member profiles, preferences and activity to help identify or recommend potentially relevant matrimonial profiles.

Where we introduce automated processing that produces legal or similarly significant effects, we will comply with the additional requirements applicable to such processing and provide appropriate information and safeguards.

17. Children's Privacy

IslamicProposal.com is intended for people legally eligible to use our matrimonial services under our Terms and Conditions.

We do not knowingly permit children to independently create matrimonial accounts where this would be contrary to our eligibility requirements or applicable law.

Our Terms and Conditions specify the minimum age for membership.

18. Family Members and Third-Party Information

IslamicProposal.com recognises that parents, guardians and other family members may be involved in the matrimonial process.

Where you provide personal information about another person, you should ensure that you are entitled to provide that information and, where appropriate, that the person understands how their information may be used.

Additional requirements may apply to accounts created or managed on behalf of another person.

19. Complaints

If you have concerns about how IslamicProposal.com has handled your personal information, please contact us first so that we have an opportunity to investigate and resolve your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

20. Changes to This Policy

We may update this Privacy & Data Protection Policy from time to time to reflect changes to our services, technology, legal obligations or the way we process personal information.

The latest version will be published on IslamicProposal.com and the Last Updated date will be amended accordingly.

Where a material change affects how we use your personal information, we will take reasonable steps to bring the change to your attention where required.

21. Contact Us

For questions, requests or complaints relating to privacy or personal information, please contact:

IslamicProposal.com
71–75 Shelton Street
London
WC2H 9JP

Email: support@IslamicProposal.com
Website: www.IslamicProposal.com