Privacy Policy

Effective Date: May 31, 2024

Our contact details

Name: Islamic Proposal Ltd

Website: www.Islamicproposal.com

Address: 71-75 Shelton Street, London, WC2H 9JP

E-mail: contact@Islamicproposal.com

The type of personal information we collect:

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details, payment details)

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you when create an account profile to use our services. Some of this information included:

When you register for an account, you provide us with your name and email address to verify your email account.
When you create a profile, you provide us with detailed information regarding your Age, Gender, Ethnicity, Religion, Income & Employment details. You can also provide documentary proof in support of your profile alongside details of a referee who can verify your profile. We request detailed information regarding your Faith & Religious views and practices as well as your Personality. You have the option to upload personal photos, videos and connect to your other social media platforms through sharing links and ID handles.

To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the data you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.

When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number, bank account details or other financial information.
If you contact our customer care team, we collect the data you give us during the interaction. Sometimes, we monitor or record these interactions for training or security purposes and to ensure a high quality of service.
If you ask us to communicate with or otherwise process data of other people (for example, a nominated referee), we collect this data to complete the request and update your profile accordingly.
We also process your chats with other users as well as the content you publish, as part of the operation of the services.

In addition to the data you provide us directly, we may also receive information about you from other individuals. For example, your nominated referee or other service users.

We use the information that you have given us in order to:

Contact you for marketing
Provide specific solutions for your individual needs

Data collected when you use our services

When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. Some indicative examples are provided below:

Usage Information

We collect information about your activity on our services, for instance the date and time you logged in, features you’ve been using, searches, clicks and profile matches. We capture data on how you interact with other users including private information requests and messaging.

Device information

We collect information from and about the device(s) you use to access our services, including:

hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address).

information on your wireless and mobile network connection, like your service provider and signal strength.

Information on device sensors such as accelerometers, gyroscopes and compasses.

Other information with your consent

If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.

Cookies and similar data collection technology.

We use cookies and similar technologies (e.g., web beacons, pixels) to recognise you and/or your device(s). For more information on why we use them (such as authenticating you, remembering your preferences and settings, analysing site traffic and trends, delivering and allowing you to use social features) and how you can better control their use, through your browser settings and other tools.

cookies Policy

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have their online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the users browser. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Islamic Proposal Ltd do not currently respond to DNT signals.

How we use information.

The main reason we use your information is to deliver and improve our services. Additionally, we use your information to help keep you safe, please see our safeguarding policies. Typically, your information will be used for the following reasons:

To administer your account and provide our services to you

Create and manage your account
Provide you with customer support and respond to your requests
Complete your transactions
Communicate with you about our services, including order management and billing

To help you connect with other users

Analyse your profile and that of other users to recommend meaningful connections
Show users’ profiles to one another

To ensure a consistent experience across your devices

Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them.

To serve you relevant offers

Administer discounts or other offers
Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you

To improve our services and develop new ones

Administer focus groups and surveys
Conduct research and analysis of users’ behaviour to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behaviour)
Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).

To prevent, detect and fight fraud or other illegal or unauthorised activities

Address ongoing or alleged misbehaviour on and off-platform
Perform data analysis to better understand and design countermeasures against these activities
Retain data related to fraudulent activities to prevent against recurrences

To ensure legal compliance

Comply with legal requirements
Assist law enforcement in protecting and safeguarding vulnerable individuals
Enforce or exercise our rights, for example our Terms

To process your information as described above, we rely on the following legal bases:

Provide our service to you

Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.

Legitimate interests

We may use your information where we have legitimate interests to do so. For instance, we analyse users’ behaviour on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

Consent

From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

How we share information.

In order to deliver our contracted services to you, we share certain aspects of your information with other user, for example, Name, Age, Qualifications etc. With the exception of mandatory information that is displayed on all user profiles, you have full control over what information is displayed to other users. This can be manged through the user dashboard when a profile is ‘live’.

We also share some users’ information with service providers and partners who assist us in operating the services, in some cases, legal authorities. Indicative examples are provided below:

With other users:

You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be cautious when doing so and ensure you only disclose details you’re comfortable with sharing. Islamic Proposal Ltd will not share or disclose any documentary evidence or proof you provide during your registration process with any other users. You can control which aspects of your profile are viewable by other users through your privacy settings on the dashboard. You also have the option to make all aspects of your profile visible to all users.

For corporate transactions

We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganisation, dissolution, bankruptcy or other change of ownership or control.

When required by law

We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

To enforce legal rights

We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

With your consent or at your request

We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioural data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with third parties

Cross border data transfers

Sharing of information may involve cross-border data transfers. For example, to the United States of America and other jurisdictions in the case of a criminal investigation or to protect & safeguard vulnerable individuals. Where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. Cross border data transfer will only occur in honouring a legal commitment/responsibility. In doing so we will process you data in accordance with the required data management standards.

Islamic Proposal Ltd, WILL NOT share your information with any other organisation for marketing, advertising or sales purposes.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@Islamicproposal.com

(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored on a secure server.

We keep your names, personal details and contact information for up to seven years. We will then dispose your information securely as per GDPR requirements.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@Islamicproposal.com if you wish to make a request.

Where this policy applies:

This Privacy Policy applies to websites, apps, events and other services operated by Islamic Proposal Ltd For simplicity, we refer to all of these as our “services” in this Privacy Policy.

How we protect your information.

We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. We will actively seek to minimise data breaches and protect your information. However, this is not always possible and breaches may occur, either through user error or technological failure. In such an event, we will notify you of any data breach and how you may have been affected. We also have a statutory responsibility to inform the Information Commissioners Office.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organisational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.

How long we retain your information.

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.

We must keep specific data as evidence of our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years).
We keep all data if there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved.
Some information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.

Privacy policy changes.

Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@Islamicproposal.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk